Order Information

Order custom rubber and synthetic leather sports balls including basketballs and baseballs from BallFactory.com. The lead time is 90 days.

To order, please send us an email with your specifications, the item number of the ball you wish to order and quantity. All colors should be indicated by Pantone color number. Please provide your billing address, shipping address and telephone numbers. Also, please attach your logo or artwork to the email for review.


Screen – Synthetic Leather & PVC Balls: $120 • Includes one color multi-location logo

Screen – Baseball, Soft Ball & Hockey Pucks: $52.95 • Includes one color 1 or 2 location logo

Heat Transfer – All Rubber Balls: $120 set-up charge • Includes multi-colored logo • No run charges.

Deboss – Synthetic Leather Basketballs & Footballs: $250 • Includes 1 color multi-location logo • Run charge $0.25 per color/ball • Maximum of 4-6 colors.

Photo – Picture Balls: $75.00 • Includes one full color photo panel imprint • Additional photo panels $2.00 per panel.

Decal – Vinyl Balls: $120 • Includes one color 1 location logo • Run charge $0.25 per color/ball.

Waived Fees: All set-up and color run charges are waived for all exact repeats and new orders over 2,500 pieces.


Rubber: 90 calendar days upon final proof approval • EXPRESS: 60 Calendar days, additional express charges do apply, please inquire.

Synthetic Leather, PVC: 95 calendar days upon final proof approval • EXPRESS: 60 Calendar days, additional express charges do apply, please inquire.

Vinyl Balls & Hockey Pucks: 95 calendar days upon final proof approval • EXPRESS: 60 Calendar Days, additional express charges do apply, please inquire.

Baseballs, & Softballs: 7 Calendar days after proof approval, please inquire.


Payments Accepted: VISA, MasterCard, American Express, PayPal, wire transfer, check or cash. If you pay by credit card, please complete the Credit Card Authorization Form. Please fax or email the signed and completed form with a copy of the front and rear of the credit card.

Less than Minimum: Not available on any items.

Imprint Areas: All art provided is “Size to Fit” on the ball panel for best appearance. You may also request a template to work on for a specific appearance.

PMS Color Matches: No Charge for PMS matching for inflatable balls. Due to the nature of the materials and the variance in manufactured products, we cannot guarantee exact matches on repeat orders. Like-named colors in different materials may not be an exact color match. In our continuing effort to improve our products, we reserve the right to change specifications without notice.

Artwork: All artwork should be vector. We accept EPS, PDF or AI files. Please contact us for any questions regarding art.

Virtual Samples: Free Virtual Samples provided with camera ready art.

Sample Requests: Random imprinted samples are free upon request and subject to availability. You must pay the shipping charges or provide a freight number.

Electronic Paper Proof: No Charge.

Pre-Production Sample: Set-up charges + FedEx shipping charges.

Standard Packaging: Shipped bulk case pack deflated and individually poly bagged.

Shipping Weight: Varies by item. We do provide the Shipping Dimensions and Weight for each item.

Freight Estimates: Estimated shipping quoted upon request.

Inflation: $0.35 per ball – dimensional weight is used when shipping inflated – ground shipments only.

Drop Shipments: First destination is free; $5 for each destination thereafter.

F.O.B. Shipping Point: Los Angeles, California.

Returns: All claims must be made within 15 days of receipt of merchandise. The factory must authorize returns; any returns not authorized will be refused and returned to sender. No returns will be accepted for imprinted or special order merchandise unless it is determined to be defective by the factory. Returns on unimprinted merchandise are subject to a 20% restocking fee. No replacement or credit will be issued for merchandise which is unavailable for return to the factory.

Prices and lead times subject to change without notice.